I thought of this today, as my supervisor presented me with a few papers to sign as a part of his efforts to improve our quality of work. There were spaces for all of my co-worker's names. It was a summary of our entire job in two pages, and my signature was to indicate that I understood this.
"So, you're asking me to do my job."
"Yes."
"And you need my signature to know that I'm going to do my job."
"Yes."
"How does my signature ensure that I'm going to do my job, if I'm not currently doing my job?"
"It creates accountability. Your signature indicates you understand what your responsibilities are."
"Am I not currently held accountable based simply on the fact that I'm being paid for my time here?"
"Yes, but this paper provides proof that you know what your job entails."
"How does a signature prove that I actually understand that? My performance should be a far better indicator of that."
"It doesn't prove anything, but it means that when you break procedure in the future we have evidence that you actually know what you're supposed to be doing."
"This isn't going to decrease the number of problems we're having - it's just a tool for punishment. Why don't you just work with where each person is at, rather than trying to catch people on technicalities?"
"Because that isn't working. We just took an $800 hit because someone forgot write some fucking notes, and we didn't have enough evidence to stand up against the customer."
"This won't fix that."
"Maybe not, but [our manager] wants something done."
I'd love to live in a society where people are held accountable based on their actions, rather than what papers they've signed. On the other hand, maybe I wouldn't - I'm sure that lack of false security would become terrifying.
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